At Benison Impex, we strive to provide fast and reliable shipping services to ensure that your orders are delivered to you in a timely manner. Please take a moment to review our shipping policy guidelines:
- Order Processing:
- Upon receiving your order, our team will process it as quickly as possible. Orders are typically processed within 1-2 business days, excluding weekends and holidays.
- Please ensure that your shipping address and contact information are accurate and complete to avoid any delivery delays or issues.
- Shipping Methods and Carriers:
- We partner with reputable shipping carriers to deliver your orders safely and efficiently.
- The available shipping methods will be displayed during the checkout process, and you can select the one that best suits your needs.
- Shipping Timeframes:
- Shipping timeframes vary depending on the destination, shipping method selected, and any unforeseen circumstances beyond our control (e.g., weather conditions, customs clearance).
- Estimated delivery times will be provided during the checkout process based on the carrier’s information.
- Please note that these are estimated delivery times and not guaranteed delivery dates. Delays may occur during peak seasons or due to unforeseen circumstances.
- Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package.
- You can also log into your account on our website to view the status of your order and track its progress.
- Shipping Restrictions:
- Some items may be subject to shipping restrictions or regulations imposed by local authorities or international shipping regulations. We comply with all applicable laws and regulations and may be unable to ship certain products to specific locations.
- If we are unable to ship your order due to these restrictions, we will promptly notify you and provide assistance in finding alternative solutions.
- International Shipping:
- We offer international shipping to select countries. Please note that additional customs duties, taxes, or fees may apply, which are the responsibility of the recipient.
- International shipments may be subject to customs clearance procedures, which can cause delays beyond our control.
- Shipping Charges:
- Shipping charges are calculated based on the total weight of the package, destination, and the selected shipping method.
- The shipping charges will be displayed during the checkout process, and you will have the opportunity to review them before placing your order.
If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact our customer service team. We are here to assist you and provide any necessary support.
Thank you for choosing Benison Impex. We appreciate your business and look forward to serving you.